Problema empresarial

Somos un minorista líder con miles de tiendas en más de 60 países. El proceso anterior para hacer el seguimiento de acuerdos desde la concepción hasta la ejecución se desarrollaba a través de varias herramientas en silos y requería mucha mano de obra. Necesitábamos consolidar ese proceso para mejorar la visibilidad y establecer un sistema de gestión de flujos de trabajo.

Actores del proceso

  • Internal real estate team and lessees

Pasos del proceso

Using BPM, we created a workflow system that has eliminated the need for previous tools, providing a single consolidated platform where we manage store leases and agreements. In addition, we now have an application that contains live data feeds from other systems that house store records, leases, and financial data from our data warehouse.

Beneficios del proceso

With BPM and our new applications, we have been able to avoid missing critical dates that remove our opportunity to negotiate lease deals saving us, in some cases, hundreds of thousands of dollars. We’ve also been able to track how our negotiation teams have been performing due to increased visibility the BPM platform has provided.

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